You have made the decision to hire a security agency to protect your business, but now what? What characteristics do you look for in a company? What questions should you ask? How do you differentiate one company from another?Security Companies Cape Town
- Is Security the Company’s Main Focus? – If you’re hosting an event, seek out an event security company. If you need armed bodyguard services, pinpoint the one that specializes in that. If it’s warehouse security, locate a firm that has deep experience in that area.
- What Is the Company’s Reputation? – Google makes it easy to determine a company’s reputation (complaints are often the first results to surface), but refrain from limiting your research to keyword searches only. Look at ratings and review sites like Yelp, and reference social networks such as LinkedIn, Facebook and Twitter. Another idea: Ask the company for client references and speak with them, to learn whether they were satisfied with the work done.
- Is the Company Willing to Accommodate Your Needs? – f it’s not willing to accommodate you, it’s not looking for your business. The more flexible, the better.
- How Well-trained are the Guards? – Regardless of the company you are considering or the type of service you need, hiring guards who are properly trained is vital to your business’s welfare. Otherwise, you run the risk of guards who are ill-prepared to handle emergency situations or manage even routine tasks. Ask what type of training the company provides and whether it meets or exceeds state requirements. If the latter, ask in what ways and be specific.
Choosing the right firm is only the first step. Once the firm is in place, make it a habit to meet with key management and supervisors quarterly, or as needed, to review the overall security operations and ensure that the plans, technology and manpower proposed at the contract stage are in place and working to protect your biggest assets. Review your service level agreement with the selected firm carefully.
Your security company should offer you a way to monitor and keep track of the many parts of your services agreement with them. A dedicated web portal should be part of your security program where all important information and data can be found. At the end of the day, it’s all about accountability, flexibility and value! You, as the business owner or community manager, need to know who will be accountable, how they will respond to your needs, and whether or not they will be flexible and change as your needs change so they can continue to provide value for your investment!
If you are keen to have Nzacksi Security securing your business or office or home, please contact us today and one of our advisors will be willing to help with your specific requirements. Your safety is our Priority.Click here to send us your Enquiry or to request a callback. Click here to send us your Enquiry or to request a callback.
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